ratedBuildR Media Privacy Policy

Last Updated: October 15, 2025

1. Overview and Consent This Privacy Policy governs ratedBuildR LLC, specifically regarding its media division doing business as ratedBuildR Media ("The Company", "We", "Us", or "Our"), and our website https://media.ratedbuildr.com (the "Site").

This Policy supplements the main ratedBuildR Privacy Policy. Because ratedBuildR Media involves the rental of high-value asset inventory (Cinema Line Cameras, G Master Lenses, etc.) and professional production services, we require the collection of additional specific data to prevent fraud, ensure insurance compliance, and recover assets if necessary.

By accessing the Site, creating an account, or renting equipment, you agree to this Privacy Policy and give your explicit consent to the collection, use, disclosure, and processing of your personal information in accordance with this policy.

2. Information We Collect We collect, receive, maintain, and process personal information about you based on your specific transactions and interactions with Us. Due to the high value of our inventory, our data collection for Rental Services is significantly more extensive than for standard retail purchases.

We may collect the following categories of information:

• Personal Identifiers & Contact Information: Name, alias, physical address (billing and shipping), email address, mobile phone number, and social media handles (used for vetting professional legitimacy).
• Identity Verification Data: Government-issued identification (Driver’s License, Passport), and potentially photographs of you holding your ID ("selfie") for verification purposes.
• Commercial & Transaction Data: Records of products rented or purchased, rental history, return condition reports, and financing transactions.
• Insurance & Professional Data: Certificates of Insurance (COI) naming ratedBuildR as a loss payee, production company details, employment history, and professional references.
• Financial Data: Bank account information (for ACH/wire transfers), credit card information (stored in tokenized form via our secure payment processor), and credit history/score (if applying for net-30 corporate terms).
• Biometric Data: Voice recordings (if you call our support line, for quality assurance) and, where applicable by third-party verification tools, facial scan data used solely to match your selfie to your Government ID during the identity verification process.
• Protected Classifications: Information you voluntarily provide regarding gender, ethnicity, or language preference (often used for our community grant programs or demographic analysis).

3. How We Use Your Information We use the collected information for the following specific business purposes:

• Fraud Prevention & Vetting: To verify your identity, assess creditworthiness, and determine your eligibility to rent high-value equipment.
• Transaction Processing: To process payments, security deposits, and fees, including "Loss of Use" fees as defined in our Rental Contract.
• Insurance Compliance: To verify that your insurance coverage is active, sufficient, and properly endorsed to cover the specific gear rented.
• Communication: To schedule pickups/returns, send overdue notices, provide quote updates, and respond to inquiries.
• Marketing: To provide interest-based advertising, newsletters, and community updates (only if you opt-in).
• Legal & Security: To protect our rights, property, and safety, including tracking and recovering lost, stolen, or unreturned equipment.

4. Cookies and Tracking Technologies We use cookies, pixel tags, and web beacons to collect website usage data.

• Session Cookies: To keep you logged in while you browse our catalog and build your rental package.
• Persistent Cookies: To remember your preferences and rental cart contents for future visits.
• Analytics: We use tools (e.g., Google Analytics) to understand how users interact with our Site to improve inventory selection and user experience.

5. Text Messaging (SMS) Disclosure By providing your mobile number, you consent to receive transaction-related messages (e.g., "Your rental is ready for pickup", "Your rental is overdue").

• No Sharing: We will not share your mobile phone number with third parties or affiliates for their own marketing/promotional purposes.
• Opt-Out: You may opt-out of text messaging by replying “STOP” to any message. Note: Opting out of SMS may hinder our ability to notify you of urgent rental issues (e.g., late returns, gear availability changes), which could result in additional fees.

6. Data Sharing with Third Parties We do not sell your personal data. However, we may share information with trusted third parties for specific business purposes:

• Identity Verification Partners: Third-party services used to validate the authenticity of your Driver's License or Passport and perform biometric matching.
• Payment Processors: To securely process credit card transactions and hold security deposits.
• Insurance Providers: We may share transaction details and COIs with insurance carriers to verify coverage or in the event of a claim.
• Debt Recovery & Law Enforcement: If equipment is not returned or fees are unpaid, we may share your information with debt collection agencies, private recovery services, or law enforcement authorities to recover our property and enforce our contracts.
• Operational Service Providers: We share data with trusted third-party service providers (such as Customer Relationship Management (CRM) systems, email marketing platforms, and hosting services) who assist us in operating our business, servicing your account, and administering our communications.

7. Data Security The security of your data is paramount, especially given the sensitive nature of IDs and financial info.

• Encryption: We use Secure Sockets Layer (SSL) protocol and AES 256-bit encryption to protect data in transit and at rest.
• Access Control: Access to sensitive vetting documents (like IDs and credit reports) is restricted to authorized personnel trained in data privacy and fraud prevention.
• No Guarantee: While we strive to maintain the highest security standards, no transmission over the internet or electronic storage method is completely secure.

8. Children’s Privacy ratedBuildR Media does not knowingly collect data from children under 13. Furthermore, you must be 18 years or older to rent equipment from us. If we discover an account belongs to a minor, it will be deleted immediately.

9. Your Rights (California & Federal) Depending on your location, you have specific rights regarding your data:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., we must retain rental records for tax, audit, and legal liability purposes for a set period).
• Right to Correct: You may update inaccurate information via your account portal or by contacting us.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• California Shine the Light: California residents may request a list of third parties (if any) to whom we have disclosed personal information for their own direct marketing purposes. (Note: We do not currently share data for this purpose).

10. International Users The Site is operated from the United States. If you access the Site from outside the US, your information may be transferred to, stored, and processed in the US. By using the Site, you consent to this transfer. We comply with applicable frameworks regarding data collection from the EEA and Switzerland where required.

11. Updates to this Policy We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated via email to registered users or a prominent notice on the Site. Your continued use of the Site after changes constitutes acceptance.

12. Contact Us For questions about this Privacy Policy, or to exercise your privacy rights, please contact us:

ratedBuildR Media Attn: Privacy Officer Temescal Canyon Road Corona, CA 92881 Email: Office@ratedBuildR.com